Shipping Policy

Shipping Policy

We do our best to deliver your products as soon as possible. We offer free shipping on all orders placed on

www.livhybrid.com

Shipping information

Each order can be shipped only to a single address, which is specified at the time of placing the order. If you wish to ship products to different addresses, you will need to place multiple orders.

When will your order arrive?

We work towards ensuring that each item in your order is shipped within 2 working days from the date of the order. However, it may sometimes take up to 3 or more working days due to festivals, a sale, or when there are other mitigating circumstances. During such an event, do not be alarmed. Your order should reach you in 5 to 7 business days.

Tracking your order

Once your order has been dispatched, we will email or send shipping confirmation to you, including tracking details.


Order payment

You can pay for your order via cash on delivery (COD) or through prepaid options. Please note that Liv Hybrid does not provide COD services for all pin codes.

You might get exclusive offers while paying via prepaid payment modes, as well as priority shipping.

Order Invoice

Every order is shipped with an invoice from Liv Hybrid.

You will also get an invoice on the email ID

Cancellation Policy

To cancel your order before it has been dispatched, please call on our customer care number +91-8588861801

GST

Please note that Liv Hybrid does not extend the GST policy for B2C customers on the Liv Hybrid website, and only B2B customers (corporate orders) are eligible to avail of GST invoices. Therefore, if you are a B2C customer, please be advised that you will not be able to claim GST invoices for your purchases. We request you to kindly take this into account while making your purchase decision. Liv Hybrid will not be responsible for any misinterpretation or misrepresentation of this policy by the customer.

Delayed delivery of the product

If you do not receive your order within the designated time period, you can choose to cancel the order. Within the next 14 days, the full amount will be refunded.

Liv Hybrid is not responsible for delays in refund processing caused by banks, calamities or national holiday's. If the order gets cancelled before shipping, the amount will be refunded in 7 to 10 business days.